EMPLOYEE RELATIONS AND ENGAGEMENT WORKSHOP

8^th-9^th April, 2026                                                                                                                       11^th-12^th June, 2026

1^st-2^nd September, 2026                                                                                                            16^th-17^th November, 2026

Introduction

Employee Relations (ER) focuses on managing the employer-employee relationship through communication, policy, and conflict resolution for stability, while Employee Engagement (EE) is the proactive, emotional connection employees feel, driving motivation, productivity, and loyalty through feeling valued, connected, and empowered. Strong ER supports engagement, leading to better culture, lower turnover, and improved business results, with ER often reactive (disputes) and EE proactive (culture building). 

This course equips participants with the knowledge and skills to manage employee relations effectively and foster high
engagement levels. It covers communication, conflict management, motivation, workplace culture, and strategies to build trust, loyalty, and productivity.

 Course Objectives

By the end of the course, participants will be able to:

1.  Understand the principles of employee relations and engagement.

2.  Foster a positive organizational culture.

3.  Manage workplace conflict and grievances effectively.

4.  Apply motivational strategies to enhance engagement.

5.  Use communication tools for employee relations.

6.  Implement employee feedback mechanisms.

7.  Align engagement strategies with organizational goals.

8.  Monitor and evaluate engagement initiatives.

 Course Outline

Module One: Introduction to Employee Relations

·     Definition and scope

·       Importance of healthy employee relations

·        Roles of HR and line managers

·       Legal and ethical considerations

Module Two: Principles of Employee Engagement

·        Understanding engagement

·        Drivers of engagement

·        Engagement vs satisfaction

·        Benefits to organizational performance

Module Three: Communication for Employee Relations

·        Effective communication strategies

·        Active listening

·        Managing feedback

·        Employee communication channels

Module Four: Conflict Management and Resolution

·        Causes of workplace conflict

·        Conflict resolution techniques

·        Mediation and negotiation skills

·        Preventing escalation

Module Five: Employee Motivation and Recognition

·        Motivation theories (Maslow, Herzberg, etc.)

·        Incentives and rewards

·       Recognition programs

·        Linking motivation to performance

Module Six: Grievance Handling and Discipline

·       Grievance policies and procedures

·        Investigations and reporting

·        Fair disciplinary processes

·        Documentation standards

Module Seven: Building Organizational Culture

·        Culture and values

·        Fostering trust and collaboration

·        Change management

·        Role of leadership in engagement

Module Eight: Employee Feedback and Surveys

·        Designing effective surveys

·        Analyzing results

·        Acting on feedback

·        Continuous improvement

Module Nine: Measuring Engagement and Success

·        Engagement KPIs

·        Employee turnover and retention metrics

·        Performance indicators

·        Reporting to management

Module Ten: Emerging Trends in Employee Relations

·        Remote and hybrid workforce engagement

·        Diversity, equity, and inclusion (DEI)

·        HR technology in engagement

·        Well-being programs

Duration: Two (2) days                                                                                                       Fee: N180,000

For Whom:

Designed for HR professionals, managers, team leaders, and supervisors in public and private organizations.