WORKSHOP ON PEOPLE MANAGEMENT SKILLS

17^th-18^th March, 2026                                                                                                                         10^th-11^th June, 2026

27^th-28^th August, 2026                                                                                                                      14^th-15^th October, 2026                                   

Introduction

People management is a set of practices that includes talent acquisition, onboarding, development, and retention, all while providing continuous support to the organization and individual employees. It falls under the umbrella of human resource
management (HRM) and includes a wide variety of responsibilities.

It is the practice of guiding, motivating, and developing employees to achieve organizational goals, encompassing tasks like hiring, training, performance evaluation, engagement, and conflict resolution to build a productive, positive workforce and foster growth. It’s a subset of Human Resource Management (HRM) that focuses on empowering individuals, balancing business needs with employee well-being, and creating a culture where people thrive and contribute effectively.

This course builds practical skills for effectively managing people in the workplace. It focuses on leadership, communication, motivation, performance management, conflict resolution, and team development for enhanced productivity and healthy work relationships.

Course Objectives

By the end of the course, participants will be able to:

1.  Understand key principles of people management.

2.  Communicate effectively with staff.

3.  Motivate and engage employees.

4.  Manage performance and productivity.

5.  Resolve workplace conflicts.

6.  Build and lead effective teams.

7.  Apply emotional intelligence in leadership.

8.      Handle workplace discipline professionally.

 Course Outline

Module One: Introduction to People Management

·        Meaning and scope

·        Role of a people manager

·        Leadership vs management

·        Management styles

Module Two: Communication and Interpersonal Skills

·        Effective communication

·        Active listening

·        Giving feedback

·        Managing difficult conversations

Module Three: Leadership Skills

·        Leadership styles

·        Influence and persuasion

·        Decision making

·        Delegation

Module 4: Motivation and Employee Engagement

·        Motivation theories

·        Incentives and rewards

·        Employee engagement strategies

·        Job satisfaction

Module 5: Performance Management

·        Goal setting

·        Monitoring performance

·        Appraisal systems

·        Coaching

Module 6: Conflict Management and Discipline

·        Causes of conflict

·        Resolution strategies

·        Handling grievances

·        Disciplinary procedures

Module 7: Team Building and Collaboration

·        Team dynamics

·        Team development stages

·        Collaboration tools

·        Trust building

Module 8: Emotional Intelligence in Management

·        Self-awareness

·        Empathy

·        Self-regulation

·        Social skills

Module 9: Ethical Leadership and Workplace Conduct

·        Professional behavior

·        Integrity

·        Fairness

·        Diversity and inclusion

Duration: Two (2) days                                                                                                  Fee:  N180,000

For Whom:

Designed for supervisors, team leaders, managers, HR officers, and newly promoted staff in public and private organizations.