STRATEGIC HR OPERATIONS: MASTERING CORE FUNCTIONS (EMERGING TRENDS)

 4^th-6^th February, 2026                                                                                                       6^th-8^th April, 2026

1^st-3^rd July, 2026                                                                                                              12^th-14^th October, 2026

 Introduction

Strategic HR Operations (SHRO) involves aligning core HR functions with long-term business goals to drive organizational success and build a competitive advantage. Mastering this discipline requires an understanding of fundamental functions and adapting to emerging trends, particularly in technology, flexible work, and the employee experience

This course focuses on how Human Resource functions are evolving from administrative roles to strategic business partnership. It covers core HR operations with emphasis on emerging trends such as digital HR, analytics, remote work, diversity & inclusion, and employee experience.

 Course Objectives

By the end of the course, participants will be able to:

1.   Understand strategic human resource management.

2.   Apply modern HR practices in organizations.

3.   Use technology for HR operations.

4.   Implement employee-centered HR systems.

5.   Analyze HR data for decision-making.

6.   Align HR operations with business strategy.

7.   Manage workforce dynamics in changing environments.

 Course Outlines

Module One: Foundations of Strategic HR Operations

·         HR as a strategic partner

·         Aligning HR with organizational vision

·         Core functions of HR

·         HR competency framework

Module Two: Workforce Planning and Talent Strategy

·         Strategic manpower planning

·         Talent acquisition trends

·         Employer branding

·         Succession planning

Module Three: Recruitment and Selection (Emerging Practices)

·         E-recruitment and ATS

·         Social media hiring

·         Competency-based interviewing

·         Diversity hiring strategies

Module Four: Learning, Development and Upskilling

·         Learning Management Systems (LMS)

·         Microlearning

·         Coaching and mentoring

·         Career development

Module Five: Performance Management Systems

·         OKRs and KPIs

·         Continuous feedback systems

·         Performance appraisals

·         Managing underperformance

Module Six: Digital HR and HR Technology

·         HRIS

·         Automation and AI in HR

·         Self-service portals

·         Chatbots and virtual assistants

Module Seven: Compensation, Benefits and Rewards

·         Total rewards strategy

·         Salary benchmarking

·         Flexible benefits

·         Pay equity

Module Eight: Employee Engagement and Experience

·         Employee journey mapping

·         Workplace well-being

·         Engagement tools

·         Organizational culture

Module Nine: Diversity, Equity and Inclusion (DEI)

·         Inclusive policies

·         Gender and disability inclusion

·         Bias management

·         Accessibility strategies

Module Ten: HR Analytics and Data-Driven Decisions

·         HR metrics

·         Predictive analytics

·         Dashboards

·         Workforce insights

Module Eleven: Employee Relations and Compliance

·         Labor laws

·         Conflict resolution

·         Industrial relations

·         Policy development

Module Twelve: Future of Work and HR Innovation

·         Remote and hybrid work

·         Gig economy

·         Virtual HR operations

·         Future HR trends

Duration: Three (3) days                                                                                       Fee: N250,000

For Whom:

Designed for HR professionals, managers, business leaders, and organizational development specialists.